Dear forum users! In compliance with the new European GDPR regulations, we'd just like to inform you that if you have an account, your email address is stored in our database. We do not share your information with third parties, and your email address and password are encrypted for security reasons.

New to the forum? Say hello in this topic! Also make sure to read the rules.

Antivirus removes SFD files

All technical topics that have been answered in one way or another can be found here.
Forum rules
By using the forum you agree to the following rules.
Post Reply
Marik
Meatbag
Posts: 4
Joined: Wed Dec 27, 2017 10:14 pm
SFD Account: m24
Location: Ukraine
Gender:
Age: 20

Antivirus removes SFD files

Post by Marik » Wed Dec 27, 2017 11:06 pm

Today(12/27/2017), my Microsoft Security Essentials (MSE) antivirus deleted SFD Launcher.exe and one more file from Windows Start Menu. I tried to download SFD archive and use launcher from that archive, but It was deleted by MSE as well.
I shared MSE log that I found to be useful. There are few last log entries. If you will need older logs or link is gone - feel free to ask me in comments.
HNY :)
0 x

MOOADAM
Fighter
Fighter
Posts: 44
Joined: Wed Dec 27, 2017 8:28 pm
SFD Account: MOOADAM
Gender:

Post by MOOADAM » Thu Dec 28, 2017 5:10 am

I'm confused if you found a way to get the game back after the Microsoft security deletes it can u just like give some steps to get it back.
0 x

User avatar
KliPeH
Moderator
Moderator
Posts: 628
Joined: Sat Mar 19, 2016 3:03 pm
Title: worst moderator on the forum
SFD Account: KliPeH
Started SFD: Pre-Alpha 1.4.2
Gender:
Contact:

Post by KliPeH » Thu Dec 28, 2017 12:16 pm

MOOADAM wrote:
Thu Dec 28, 2017 5:10 am
I'm confused if you found a way to get the game back after the Microsoft security deletes it can u just like give some steps to get it back.
Either turn the anti-virus off or make an exception for SFD in it by toying with its settings. Download the game again and run it with the anti-virus off or with the exception settings present. It's not that difficult, we have already identified your problem and the rest of the troubleshooting is up to you.
0 x
 Image

MOOADAM
Fighter
Fighter
Posts: 44
Joined: Wed Dec 27, 2017 8:28 pm
SFD Account: MOOADAM
Gender:

Post by MOOADAM » Thu Dec 28, 2017 3:30 pm

ok so I've tried multiple things from multiple forums and nothing works, i tried what KliPeH said, i deleted all my super fighters stuff and if i try to download the installer it wont work as usual. and i cant download whatever the second download on the SFD website is because it wont open after is downloaded. so basically I've deleted everything fresh clean slate. someone tell me how to get this game back. step by step. i need this game
0 x

User avatar
KliPeH
Moderator
Moderator
Posts: 628
Joined: Sat Mar 19, 2016 3:03 pm
Title: worst moderator on the forum
SFD Account: KliPeH
Started SFD: Pre-Alpha 1.4.2
Gender:
Contact:

Post by KliPeH » Thu Dec 28, 2017 6:42 pm

MOOADAM wrote:
Thu Dec 28, 2017 3:30 pm
the second download on the SFD website is because it wont open after is downloaded.
Get either WinRAR or 7Zip so you can open the file. Your antivirus might remove the launcher again so you have to troubleshoot that on your own. Nobody can teleport into your house and turn the antivirus off for you, we already told you what to do so that's up to you.
0 x
 Image

MOOADAM
Fighter
Fighter
Posts: 44
Joined: Wed Dec 27, 2017 8:28 pm
SFD Account: MOOADAM
Gender:

Post by MOOADAM » Thu Dec 28, 2017 8:07 pm

ok i got the installer downloaded and working, but i deleted all my super fighters deluxe files and now i need to download those again and I'm not sure if the second link is what i think it is, where is the link for the actual game files???
0 x

User avatar
KliPeH
Moderator
Moderator
Posts: 628
Joined: Sat Mar 19, 2016 3:03 pm
Title: worst moderator on the forum
SFD Account: KliPeH
Started SFD: Pre-Alpha 1.4.2
Gender:
Contact:

Post by KliPeH » Thu Dec 28, 2017 9:38 pm

MOOADAM wrote:
Thu Dec 28, 2017 8:07 pm
I'm not sure if the second link is what i think it is, where is the link for the actual game files???
The links do exactly what they say they do.

Image

The first link downloads the installer which, as the name suggests, installs the game files for you. You tell it where to create the game's folder and put the files, and whether you want shortcuts to the game or not. The rest it does by itself.

The second link is the full game in its "pre-installed" form - all you have to do is place the folder wherever you want it to stay as the game's directory, open it and fire up the game. In order to open the second link you need one of the programs I linked in my previous post already installed on your computer. If you don't have one I'd suggest downloading it - it's very useful not only for SFD but also other games too.

Both links will download the exact same files, except the installer is supposed to somehow make the process easier. It's all checkboxes and confirmation prompts. I prefer to download the files in their "raw" form so that I actually see what I'm installing.
1 x
 Image

MOOADAM
Fighter
Fighter
Posts: 44
Joined: Wed Dec 27, 2017 8:28 pm
SFD Account: MOOADAM
Gender:

Post by MOOADAM » Thu Dec 28, 2017 11:04 pm

thanks for all your help I've got literally everything downloaded. accept when i open up the launcher sign in and click start game, its closes as usual my courser has the small loading circle and nothing happens as if i never even opened the launcher.
0 x

User avatar
KliPeH
Moderator
Moderator
Posts: 628
Joined: Sat Mar 19, 2016 3:03 pm
Title: worst moderator on the forum
SFD Account: KliPeH
Started SFD: Pre-Alpha 1.4.2
Gender:
Contact:

Post by KliPeH » Thu Dec 28, 2017 11:54 pm

MOOADAM wrote:
Thu Dec 28, 2017 11:04 pm
when i open up the launcher sign in and click start game, its closes as usual my courser has the small loading circle and nothing happens as if i never even opened the launcher.
Ensure every required program to run SFD is installed on your computer. Here's a list.
Are you using Windows XP by any chance?
0 x
 Image

Marik
Meatbag
Posts: 4
Joined: Wed Dec 27, 2017 10:14 pm
SFD Account: m24
Location: Ukraine
Gender:
Age: 20

Post by Marik » Fri Dec 29, 2017 7:59 pm

May I know what is the cause of this issue?
Just to be sure that it isn't risky to add SFD to antivirus exception.
0 x

User avatar
JakSparro98
Superfighter
Superfighter
Posts: 319
Joined: Fri Jul 15, 2016 7:56 pm
Started SFD: PreAlpha 1.0.5
Location: Rome, Italy
Gender:
Age: 19

Post by JakSparro98 » Sat Dec 30, 2017 12:39 am

Marik wrote:
Fri Dec 29, 2017 7:59 pm
May I know what is the cause of this issue?
Just to be sure that it isn't risky to add SFD to antivirus exception.
Some change in the launcher code attracted the antivirus attention, usually security programs have to check several things before judging a file as a malware, some of these are:
  • Possible harmfull pattern: suspect function calls.
  • Database search: the executable is compared with others in a large database containing all the known viruses discovered, I strongly exclude this hypothesis for this case because most of these databases are manually updated and so they contains true threats, not false positives.
  • Missing software certificate: I think this is what causes the launcher from being deleted; a certificate is the proof that a particular program is free from harmfull code, this certificate must be purchased though.
No One antivirus on Earth are free from false positives, and when the heuristic search was introduced the amount of bad classification of legit applications has skyrocketed, there is no reason to believe that the SFD launcher is really a problem for your computer.
3 x

Marik
Meatbag
Posts: 4
Joined: Wed Dec 27, 2017 10:14 pm
SFD Account: m24
Location: Ukraine
Gender:
Age: 20

Post by Marik » Sat Dec 30, 2017 12:51 am

JakSparro98 wrote:
Sat Dec 30, 2017 12:39 am
Marik wrote:
Fri Dec 29, 2017 7:59 pm
May I know what is the cause of this issue?
Just to be sure that it isn't risky to add SFD to antivirus exception.
Some change in the launcher code attracted the antivirus attention, usually security programs have to check several things before judging a file as a malware, some of these are:
  • Possible harmfull pattern: suspect function calls.
  • Database search: the executable is compared with others in a large database containing all the known viruses discovered, I strongly exclude this hypothesis for this case because most of these databases are manually updated and so they contains true threats, not false positives.
  • Missing software certificate: I think this is what causes the launcher from being deleted; a certificate is the proof that a particular program is free from harmfull code, this certificate must be purchased though.
No One antivirus on Earth are free from false positives, and when the heuristic search was introduced the amount of bad classification of legit applications has skyrocketed, there is no reason to believe that the SFD launcher is really a problem for your computer.
Thank you for explanation ;)
0 x

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest